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香港飛鴻科技發展有限公司
S$4.5-9K[Monthly]
On-site - CentralNo Exp RequiredBachelorFull-time
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This job is open to Singaporean/PR, Passholder - EP/SP/WP/Others, Malaysian

Job Description

Benefits
  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay

  • Insurance Health & Wellness

    Dental Insurance, Health Insurance

  • Professional Development

    Job Training, Mentorship Program, Professional Development

  • Work-Life Balance

    Dependent Care

Read More

主要职责

  • 及时回应客户咨询，提供准确的产品与服务信息
  • 处理客户投诉与问题，确保快速解决
  • 维护客户互动记录与交易数据
  • 协助订单处理、退换货及售后服务
  • 识别并推荐交叉销售或追加销售机会
  • 与其他部门协作，确保客户问题得到妥善解决

任职要求

  • 中学或大专学历以上，具备相关客服经验优先
  • 优秀的沟通能力与服务意识
  • 熟悉 MS Office、CRM 系统等办公软件
  • 具备耐心、同理心和问题解决能力
  • 中英文流利，能适应快节奏工作环境

徐 來

首席执行官香港飛鴻科技發展有限公司

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