Customer Service Officer
**Responsibilities:**
- Handle customer inquiries and provide accurate information
- Build and maintain strong customer relationships through effective communication
- Resolve customer issues and complaints in a timely and professional manner
- Utilize active listening skills to understand customer needs and concerns
- Perform data entry tasks accurately and efficiently
- Utilize ticketing systems to track customer interactions and resolutions
- Demonstrate the ability to multitask and prioritize tasks effectively
Temporary Accounts Executive
You will be responsible for the following:
- Data extraction from payment files and SAP systems
- Compilation and archival of past records
- Data entry of information into excel and SAP
- Other-adhoc duties as assigned by supervisor
Location: Central
Contract Period: 3 to 6 months
Working Arrangement: Mon to Thurs - 8.30 am to 6 pm / Fri - 8.30 am to 5.30 pm
Customer Service Representative
Responsibilities:
- Provide prompt, courteous, and efficient service to customers in person, over the phone, or via email/chat.
- Maintain a comprehensive understanding of the products and services offered by the company to effectively assist customers with inquiries, product recommendations, and troubleshooting.
- Address client inquiries, concerns, and complaints in a timely and effective manner.
- Identify opportunities to promote additional financial products or services that align with clients' needs and preferences, contributing to the institution's revenue growth and client retention goals.
- Stay informed about industry trends, regulatory changes, and new financial products or services through ongoing training to enhance knowledge and performance in the role.
- Gather feedback from customers to identify areas for improvement in products, services, or customer service processes and relay this information to relevant departments.
- Communicate effectively with customers and internal teams to relay information, escalate issues when necessary, and collaborate to ensure timely resolution of customer inquiries.
- Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in the company's database or CRM system.
Customer Service Representative
- Handle customer inquiries, complaints, and feedback via phone, email, or chat with poise and professionalism.
- Collaborate with team members to achieve targets and improve service metrics.
- Embrace company values to create a warm, welcoming environment for our beauty-focused community.
Popular Jobs
OCT INTAKE - Sales Trainee (No Edu/No Exp)
We are seeking a reliable and detail-oriented Event Crew members to assist with customer engagement and event execution. Looking for people with a positive attitude and able to work in a fast-paced environment.
- Energetic approach towards promoting our services
- Daily outdoor meeting people from all walks of life
- Excellent customer service
- Strong learning attitude and able to adapt in fast pace environment
- Coordinate with team members to ensure smooth execution
PERKS:
- Travel regionally with us for events and workshops
- Lucrative weekly payouts
- Development sessions
- Great career support
- High Pay-Out
Event Operation
DecentraMind is a web3 contribution market for real builders and a place to help projects to build better communities by progressive ownership model. In short, progressive ownership proposes a fairer and more efficient community token distribution model than the airdrop model.
DecentraMind is precisely a decentralized home that helps projects including any meme use progressive ownership to build communities through the process system.
This position is an event operation for Twitter Space and requires experience in organizing space, inviting guests and hosting a complete space event on your own.
Social Media Manager
PixelDAO is the community of LayerPixel.
LayerPixel is an all-in-one DeFi protocol designed specifically for the TON blockchain and seamlessly integrated with Telegram Mini Apps.
Leveraging a modular architecture, LayerPixel overcomes the asynchronous limitations of TON while harnessing its sharding benefits.
At the core of the LayerPixel ecosystem are several innovative components:
PixelWallet - An SMC wallet with Account Abstraction (AA) features, enabling users to interact with dApps and the LayerPixel ecosystem with ease.
PixelSwap - The first modular DEX on TON, supporting advanced trading models like weighted pools and LBP.
Pixacle - A decentralized oracle solution delivering fast and accurate price data to dApps and smart contracts.
LayerPixel's future plans include becoming a cross-chain solution to power DeFi experiences across all Telegram Mini Apps. By providing an all-in-one platform, LayerPixel aims to make blockchain-powered finance accessible to everyone within the TON ecosystem.
Official Website：****
Twitter：****
Medium：****
Telegram：****
Doc: ****
IT Professional – Recruitment Tracking System Developer
We are looking for an experienced IT professional to design and implement an internal tracking system tailored for our recruitment process. The successful candidate will collaborate with the HR and recruitment teams to understand the requirements and develop a solution that optimizes candidate management, streamlines communication, and tracks progress across all recruitment stages.
Key Responsibilities:
- Design, develop, and implement a customized recruitment tracking system.
- Collaborate with HR and recruitment teams to gather requirements and ensure system functionality aligns with recruitment needs.
- Create a user-friendly interface for managing candidate information, tracking application status, and scheduling interviews.
- Develop reporting tools to generate insights on recruitment metrics, including time-to-hire, candidate pipeline, and source effectiveness.
- Integrate the system with existing HR and communication tools (e.g., email, calendar systems).
- Ensure data security and confidentiality in compliance with company policies.
- Provide training to HR and recruitment staff on how to use the tracking system effectively.
- Troubleshoot technical issues and offer ongoing support and updates for system improvements.
Teacher Aide
- Support Curriculum & Instructional Excellence
- Co-plan lessons with teachers by participating in discussions, contributing ideas and suggestions for lessons and behaviour support, and carrying out learning activities
- Assist teachers in preparing the learning environments, including preparing materials and resources for teaching and learning.
- Work with teachers to maintain the classroom environment, facilities and other resources for maximum engagement of students in their learning.
- Assist students, individually or in groups, during lesson delivery and help to present or reinforce learning concepts following lesson planning
- Assist with the health, medical, safety and daily living needs of the students.
Alevate Group
Decentramind Limited
PixelDAO
Eque Pte. Ltd.
Starlight League PTE. LTD.
