Working Hours : Mondays to Fridays only, 10am to 7pm

Key Responsibilities:

·      Maintain a commitment to customer service and guest satisfaction. Perform all guest contact activities such as serving food and beverages, answering guest questions etc. in a cordial, efficient and professional manner.

·      Oversee and ensure collection of food by authorized personnel

·      To support on all recording and reporting of clients’ needs, requirements and orders.

·      Gatekeeping to ensure that requested changes by clients are to be executed accordingly

·      Ensure that the food and beverages are served while maintaining a consistent presentation and proper temperature.

·      Keep the station neat and clean during service. Constantly checking and monitoring service items and condiments as per established policies and procedures.

·      Maintain a cooperative, team-like attitude in working with supervisors and fellow employees.

·      Enforce all sanitation procedures including safety guidelines and OHSA requirements.

·      Immediate communication of special requests, guest problems or concerns to Banquet Supervisor/ Manager.

·      Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.

·      Ensure the proper handling and cleaning of all equipments.

·      Wears proper uniform at all times in accordance with the Grooming Standards Agreement.

·      Perform any reasonable request assigned by management for the Unit’s staffing and performance needs.

·      Ensure legal requirements and standards related to Sodexo Food Safety and Workplace Safety and Health are implemented and adhered during the entire Operational processes related to Food Services and its scope of activities.

·      Any other food safety related tasks assigned e.g. temperature monitoring of food, storage and equipment, taking food samples, cleaning activities.

Customer oriented, able to do coordination work between client and chefs and reportings. Admin skills required