Job Description
Chinese language

This job is open to Singaporean/PR

Description :

  • Report to the Senior Operations Manager. Responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety. 
  • Take responsibility for the business performance of the restaurant
  • Analyse and planning restaurant sales levels and profitability
  • Prepare reports at the end of the shift/week, including staff control, food & cash control and sales
  • Create and execute plans for department sales, profit and staff development̶Accountable for labour and F & B costing matters including inventory control and conducting bi-monthly stock
  • Plan and coordinate menus
  • Manage filing system and read company emails
  • Handle disciplinary issues, conducting Annual review and confirmation of staff
  • Provide effective leadership to the food and beverage Teams to ensure targets are met
  • Constantly review, evaluate operations/procedures and suggest improvements to the management
  • Coordinate the entire operation of the restaurant during scheduled shifts
  • Respond to customer complaints.  Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customer into return customer
  • Ensure all employees adhere to the company's uniform standards
  • Meet and greet customers and organise table reservations
  • Advise customers on menu and beverage choice
  • Conduct orientation and training & coach new trainees
  • Plan staff duty roster and cleaning duties
  • Update GRN and perform e-Procurement
  • Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control
  • Perform banking duties
  • Collect e-feedback from guests using iPad
  • Upsell desserts to customer
  • Upsell promotion and PGR membership
  • Maintain high standards of quality control, hygiene, and health and safety
  • Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
  • Any other appropriate duties and responsibilities as assigned

Requirements :

Paradise Group Holding: Requirements - Restaurant Manager 


  • Minimum 6 years of relevant experience with 3 years in a managerial role
  • Have good product knowledge on food items
  • Knowledge of cost/inventory management would be an added advantage
  • Candidate must have basic PC-literacy
  • Strict sense of hygiene and safety standards
  • Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
  • Excellent organizational skills
  • Ability to thrive in a challenging environment
  • Strong public relations skills
  • Excellent interpersonal & communication skills
  • Candidate must be a strong leader & team player
  • Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
  • Exceptional communication skills and the leadership capability to create a winning team
Ashley Loo · HR OfficerActive today
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Working Location

#01-34, Parkway Parade. 80 Marine Parade Rd, Singapore 449269

Posted on 07 May 2024