Membership Coordinator

Paradise Group Holdings

S$2.6-2.8K[Monthly]
On-site - Central1-3 Yrs ExpDiplomaFull-time
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Job Description

Benefits

  • Professional Development

    Continuing Education

  • Time Off & Leave

    Annual Leave, Childcare Leave, Marriage Leave, Compassionate Leave, Maternity/ Paternity Leave

Description

  • Responds to membership enquiries via phone call and email
  • Process membership requests including updating of account details, cancellation, merger of accounts and more
  • Coordination with Finance on membership rebate adjustment
  • Tracking of monthly active and expired accounts
  • Checking and testing of membership campaign set-ups
  • Set-up of push notifications, SMS and EDM blast
  • Filtering of weekly exception reports
  • Managing reports for membership analysis and/or rewards

Requirements

  • Possesses initiative to continually improve own self
  • Self-motivated with a keen interest to understand company’s direction and objectives
  • Always ready to accept new challenges and job scope
  • Ability to follow through tasks briefed and projects assigned
  • Good time-management and multi-tasking skills
  • Efficient communication with fellow colleagues, external departments and suppliers
  • Works well in a team as well as independently
  • Fast thinker and understand instructions easily
English LanguageCustomer Service
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Simon HO

HR ManagerParadise Group Holdings

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Work Location

Level 5 / 107, Paradise Group Holdings Pte Ltd. 107 Defu Lane 10, #05-01 Paradise Group IHQ, Singapore 539224

Posted on 07 April 2025

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