• Responsible for driving the organization’s productivity aspirations across the group of stores to ensure efficiency
• Visit stores to evaluate operations, cleanliness, and efficiency of each area of the stations
• promotes a positive working culture across the stores and drives the achievement of sales results
• Participates in the hiring and training of crews and Managers
• Oversee the work, ordering and schedules of outlets.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Set standards and objectives for different outlets
• Lead a team of store managers towards effective collaboration and attainment of goals
• Undertake sound financial management to ensure stores are profitable and stay within budget
• Ensure compliance with company’s policies and operational guidelines
• Facilitate implementation of organizational strategies.
• Manage and review store operations and processes within the area/district.
• Review customer satisfaction, order processing, fulfilment and returns.
• Evaluate performance using key metrics and address issues to improve it
• Report to upper management on progress and issues
• Other tasks as assigned
• 4 to 6 years’ experience in F&B, in managerial role.
• Experience in managing more than 3 outlets.
• Good leadership and communication skills
• Able to multi tasks and work under pressure.
• able to work weekend and PH
• energetic, adaptable, highly-driven and sales-oriented.
• Possesses strong people management skills and is able to engage with management
• Self-motivated and able to work in a fast-paced environment
EVA Ng
HR ManagerJollibee
Active this month
Jollibee, 3 Temasek Blvd, #B1-123, Singapore 038983
Posted on 15 April 2024
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