RW Solutions Ltd Air and Sea Freight Assistant

₱25-30K[Monthly]

RemoteFull-time1-3 Yrs ExpBachelor

Open Country：Philippines

Language Requirements：English, Tagalog

Airway BillQuotationCustomer ServiceStrategic PlanningQuality ManagementBilling

Tracks shipments details, locations, ETAs
Handles import / export data for shipment and provide support for many steps of the transportation process
Provides customer assistance by addressing problems and answering questions.
Communicates with the higher management to prepare a strategy for operations to run efficiently
Performs general clerical tasks such as filing, copying, and faxing documents.
Works with carrier and third-party services
Notifies customers if shipments are delayed
Preparing quotations
Should know how to communication with overseas agents for bookings
Will be responsible for ensuring accurate information is entered into the system.
Sending out timely alerts to customers/contractors (time slot requests, arrival notices, etc.).
The job also requires consistent internal communication with out brokers and operations team.
Will also monitor vessels, flights to keep files up to date with accurate arrival information.
Cut airwaybill
Billing of agents

Bachelor’s Degree in any field
At least 2-3 years of experience in related field
Preferably with background in Freight forwarding industry
Preferably with experience using Cargowise One System
Preferably with experience in AIR AND SEA FREIGHT
With experience in Customer Service
Excellent written and verbal communication
Highly detail-oriented to inspect all inventory items and accurately prepare outgoing shipments for customers
Willing to do Morning or Midshift schedule
Applicants must be residing in NCR/ CALABARZON.